Although Highland Lakes is a rural community, most of the utilities and services found in the city are available to the residents. We hope you find the following information helpful:
COMMUNICATIONS – (Phone, DSL and other services)
CONTACT INFORMATION FOR CENTURY-LINK DSL AND OTHER SERVICES
Century-Link is a company that can provide you with most of your communication needs in one bundle, including local, long distance and wireless phone service, DSL and DirecTV. Call 1-800-244-1111 for a service representative.
Dish Network is another option for satellite television. They can be reached at 1-800-200-1308.
Other companies may be able to provide you with wireless phone service, long distance, and internet service. Consult the local yellow pages for providers in this area. Be sure they are able to provide you with the quality of service you desire. There are several local ‘over the air’ internet service providers as well as satellite internet service providers including Viasat, HughesNet and SpaceX Starlink.
Intermountain Rural Electric (IREA) is located at 800 State Highway 67 in Woodland Park. Phone 719-687-9277 or Toll Free at 1-800-332-9540. They are the only provider for Highland Lakes.
Colorado Natural Gas, Inc. is located at 800 North Highway 67 in Woodland Park. Phone 719-686-1328, 303-979-7680 (Littleton), Toll Free at 1-800-720-8193 or 1-800-332-9540 After Hours.
If you smell gas outside!
CALL ONE OF THE ABOVE NUMBERS IMMEDIATELY AND REPORT IT!
If you smell gas inside!
DO NOT OPERATE ELECTRICAL SWITCHES OR THE PHONE!
DO NOT SMOKE, USE LIGHTERS, MATCHES OR OTHER OPEN FLAME TO TRY TO FIND THE LEAK!
EVACUATE THE BUILDING IMMEDIATELY!
GO TO A NEIGHBOR’S AND CALL ONE OF THE ABOVE NUMBERS IMMEDIATELY!
If you plan to do any digging:
BEFORE YOU DIG, CALL 1-800-922-1987 THE UNCC, 48 HOURS BEFORE YOU START TO DIG!
Check the Yellow Pages under Gas-Propane for one of the dealers in the area.
Private driveways and access easements are the responsibility of the property owner. The HLPOA publishes a list of persons that provide a snow removal service. Most of the individuals are residents of Highland Lakes or live close by. You may contact them for prices and references by going to the Snow Plowers page.
TRASH & GARBAGE COLLECTION
Three companies provide trash collection service to Highland Lakes:
Teller County Waste at 719-687-6686 collects on Wednesday. They have paid recycle service.
Waste Management at 719-687-9603 collects on Wednesday. They operate a transfer facility in Divide where you can take your trash and recycle materials. There is a $5.00 fee for recycling and a fee for trash disposal.
Water is supplied to each home by the Highland Lakes Water District (HLWD). The business office phone number is 719-687-7937. If there is no answer or the call is placed after business hours, please leave a message.
NOTE! If the call is for an emergency after business hours and involves the property shutoff valve or the meter, call the Water District emergency number (719-247-1191) given on the Customer Service phone message. If the emergency is in your house and does not involve the property shutoff valve or the meter please contact a local plumbing company. Also, please locate where your in-house water shutoff valves are located (usually on both sides of the meter). Closing these valves will minimize property damage and loss of water until a plumber can resolve the issue. If you cannot locate the shutoff valves, please call (in advance of an emergency) the water district business office. The Office Manager will arrange for the water operator to come to your house and locate the valves for you.